Charles & Colvard Reviews 2026: Is The “Original” Moissanite Still The Best?

Yes, Charles & Colvard is legit. They are the NASDAQ-listed pioneers who invented the lab-grown moissanite industry. Their “Forever One” stones are objectively the highest-purity Silicon Carbide (4H) on the market, guaranteeing a colorless look that generic stones often fail to match.

However, are they worth the price in 2026? Probably not.

While their quality is undeniable, their pricing is stuck in 2015. You are paying a 40-60% “Brand Tax” for the name on the box. In 2026, competitors like James Allen and Harro Gem offer visually identical stones for hundreds of dollars less, often with better customer service.

Buying Charles & Colvard today is like buying a Sony TV—it’s great, but you’re paying extra just for the logo.

Mehedi’s Buying Verdict:

• Buy Charles & Colvard IF: You want the “Original” warranty and absolutely require D-E-F Colorless perfection backed by a US public company.
  
• Avoid Charles & Colvard IF: You are budget-conscious. You can get 99% of the look for 50% of the price elsewhere.
  
• The “Oil Slick” Warning: Be aware that C&C stones are notorious for developing a temporary “oil slick” stain over time. It cleans off, but it scares buyers.

Who Is Charles & Colvard?

Charles & Colvard is the pioneer in the lab-created moissanite market, bringing this brilliant gemstone to the mainstream back in 1995. With a legacy of offering ethical, sustainable, and affordable alternatives to diamonds, Charles & Colvard continues to lead the industry.

Their moissanite collections are widely respected for their superior craftsmanship, offering an exceptional balance of beauty and value.

If you’re interested in understanding if moissanite is a real diamond alternative, take a look at our in-depth explanation of this popular gemstone in our article Is Moissanite a Real Diamond?.

Moissanite Collections by Charles & Colvard

Charles & Colvard offers several moissanite collections, each designed for different preferences:

• Forever One Moissanite: This is the top-tier collection, with near-colorless stones that exhibit maximum brilliance.
• Forever Brilliant Moissanite: A high-quality yet affordable option, offering great sparkle and value.
• Classic Moissanite: This line provides affordable beauty for those seeking quality at a more accessible price point.

For a deeper understanding of the differences between moissanite and diamonds, check out our article Moissanite vs Diamond: Which One to Choose.

Are They Still a Leader in the Moissanite Industry?

Despite the growing number of competitors, Charles & Colvard remains one of the leading brands in the moissanite market. Their commitment to quality and sustainability continues to set them apart from other brands, making them a trusted name among consumers. Plus, they offer a lifetime warranty and unparalleled customer support.

If you’re thinking about investing in moissanite instead of diamonds, you’ll want to read our guide on Why Moissanite is a Great Alternative.

Should You Buy Charles & Colvard Moissanite?

When looking for affordable moissanite jewelry, Charles & Colvard offers a wide selection of engagement rings and fine jewelry that combine elegance and value.

You can explore their stunning collection and find the perfect piece for your special occasion through our link to Charles & Colvard.

Additionally, if you’re unsure about the details of moissanite, be sure to check out our article on Common Myths About Moissanite, where we clear up misconceptions about this beautiful gemstone.

The “Forever One” Standard: Marketing Hype or Chemical Superiority?

If you are shopping Charles & Colvard, you are paying for one specific trademark: Forever One™.
But is this just a fancy label, or is the stone actually different from the $50 moissanite on Amazon?

The answer lies in the chemistry.

Standard, cheap moissanite is often made from the 6H Polytype of Silicon Carbide. Naturally, this crystal structure reflects a faint yellow or green tint. No matter how much you bleach it, it will always look “warm” or “moody” in overcast light.

Forever One is grown using the 4H Polytype.

• The Science: This crystal structure is chemically purer and allows for true Colorless (D-E-F) light transmission.
  
• The Result: It doesn’t just look white; it stays white. It eliminates the “mood ring” effect where cheap stones change color in different lighting.

Forever One vs. Forever Brilliant vs. Classic (The Evolution)

You will see older C&C stones selling for cheap on eBay. Do not get confused. Here is the hierarchy of their technology.

Mehedi’s Technical Verdict:
If you buy Forever One, you are buying the safest, whitest raw material on the market. Charles & Colvard rejects a massive percentage of their raw crystals to ensure uniformity.

• The Win: You won’t get a “dud.”
• The Loss: You pay a premium for that Quality Control (QC). Competitors like Harro Gem or MoissaniteCo often use the exact same 4H rough but sell it for 30% less because they don’t have the “Original” brand tax.

The Cut: Hearts & Arrows Precision

The other reason Forever One is expensive is the Cut Quality.

Generic moissanite is often cut to maximize weight, leading to a “bulky” look and the infamous “Disco Ball” effect (too much fuzzy rainbow fire).

Charles & Colvard cuts their Round Brilliant stones to “Hearts & Arrows” specifications.

• The Effect: It crisps up the facets. It reduces the “Disco Ball” blur and makes the stone look more like a high-quality Diamond (which reflects white light) rather than a Simulant (which reflects only rainbow light).

Bottom Line: If you want your moissanite to “pass” as a diamond to the naked eye, the Forever One Hearts & Arrows cut is one of the best ways to do it.

The “Caydia” Lab-Grown Diamond Review: Are They Worth It?

Most people know Charles & Colvard for Moissanite, but recently they launched their own line of Lab-Grown Diamonds called Caydia.
The Big Question: Should you buy a diamond from the “Moissanite Company”?

The Mehedi Verdict: No.
While their diamonds are real (certified IGI or GIA), their pricing is stuck in the past. Because C&C positions itself as a “Premium Brand,” they charge a premium on Lab Diamonds that you simply do not need to pay in 2026.

Price Comparison: 1 Carat Lab Diamond (F Color, VS1 Clarity)

• Charles & Colvard (Caydia): ~$1,200 – $1,500
  
• Ritani / James Allen: ~$600 – $800

The “Cut” Problem:
C&C is a master of cutting Moissanite (which requires specific angles to handle double refraction). However, for Diamonds, they are just another retailer sourcing stones. You are paying a 50% markup for the Charles & Colvard box. If you want a Lab Diamond, go to a specialist like James Allen. Only buy C&C if you want Moissanite.

Charles and Colvard Reviews of Moissanite: What Are Customers Saying?

When it comes to purchasing fine jewelry, especially something as significant as an engagement ring, it’s only natural to seek out real customer experiences. Charles & Colvard, the leading name in the moissanite industry, has received numerous reviews over the years that highlight both the positives and areas where they could improve.

In this section, we dive deep into customer feedback about their products, especially focusing on their flagship collections, Forever One and Forever Brilliant moissanite.

From the dazzling brilliance of their stones to complaints about customer service, we’ll cover it all, giving you a comprehensive look at what people are saying about Charles & Colvard Moissanite.

Real Customer Reviews: The Good, The Bad, and the Frustrating

Just like any company, Charles & Colvard has its fair share of both glowing reviews and criticism. Let’s start with the positives first, as many customers praise the brilliance and beauty of moissanite stones, particularly those from the Forever One collection.

But as with all products, it’s essential to take a balanced approach and explore both sides of the story.

The Good: Sparkle, Quality, and Value

Many customers rave about the exceptional sparkle and brilliance of Charles & Colvard moissanite, noting that it is nearly indistinguishable from a diamond in terms of fire and light reflection.

One of the main selling points is the affordability compared to diamonds, with many customers stating they could get a larger and higher-quality stone for the same price as a smaller diamond.

In fact, the Forever One line is consistently praised for its near-colorless quality and brilliant appearance.

As one reviewer mentioned,

“I wanted a diamond look without the price, and Charles & Colvard gave me that with their Forever One Moissanite. The fire in the stone is incredible, and it’s the perfect option for my engagement ring.”

For those who are budget-conscious but don’t want to compromise on beauty, Charles & Colvard’s moissanite rings provide excellent value. The affordable price point means couples can purchase a bigger stone without breaking the bank, a sentiment shared by many customers.

You can read more about why moissanite is a budget-friendly alternative to diamonds in our detailed post on the best fake diamond rings.

The Bad: Customer Service and Warranty Complaints

Not all reviews are glowing, though. While most customers are happy with the quality of the jewelry, there are some consistent complaints about customer service and the warranty process.

Some reviewers have expressed frustration with the response time when they’ve had issues with their rings, such as stones falling out or defects.

In a few cases, customers mentioned that they had to follow up multiple times before receiving a solution.

Additionally, warranty claims can sometimes be a hassle, with some customers reporting that they had to deal with back-and-forth emails to get their issues resolved. As one customer noted,

“While I love my Forever One Moissanite, the customer service I received when I had an issue with a loose stone was disappointing. It took longer than I expected to get an answer.”

For a deeper look into how moissanite compares to diamonds in terms of durability, check out our article on which is more sparkly: diamond or moissanite, where we explore the hardness and resilience of moissanite stones.

The Frustrating: Durability and Quality Control

While moissanite is known for its durability and brilliance, some customers have had mixed experiences with product durability. A handful of reviewers have shared that their Forever One stones lost their shine over time or showed signs of wear.

Though these complaints are few and far between, they’re still worth noting, especially if you’re concerned about the long-term durability of a moissanite stone.

One reviewer mentioned,

“I was really excited about my Forever One ring, but after just a few months, I noticed the stone wasn’t as bright as it was when I first got it. I thought it would last longer.”

These types of complaints are rarer, but it’s always essential to weigh the pros and cons before making a significant investment. Fortunately, Charles & Colvard offers lifetime warranties on many of their products, giving buyers peace of mind in case any issues arise.

Still, it’s important to thoroughly review product warranties and customer service policies before purchasing.

A Closer Look at Charles & Colvard Forever One Reviews—How Does It Hold Up?

The Forever One line, which is the flagship collection from Charles & Colvard, has garnered a lot of positive feedback for its near-colorless moissanite stones.

These stones have a GIA-certified grade for color, ensuring that buyers are getting premium quality moissanite that mimics the beauty and brilliance of diamonds.

Customers who have purchased Forever One rings frequently remark on the sparkle and clarity of the stone. As one happy customer noted,

“I couldn’t believe how much my Forever One stone sparkled. It’s every bit as brilliant as a diamond, and I’m so pleased with the value I got for the price.”

If you’re looking to explore moissanite quality further, be sure to read our guide on the 4 Cs of Moissanite to understand how the color, clarity, cut, and carat weight of a moissanite stone can affect its overall appeal.

Charles & Colvard Forever Brilliant Reviews—Is It Still Worth Considering?

The Forever Brilliant collection is a slightly more affordable option compared to the Forever One, yet it still boasts excellent quality. Forever Brilliant moissanite stones have a slightly tinted hue compared to the Forever One, but they still exhibit incredible sparkle and beauty.

Customers who chose Forever Brilliant moissanite often mention that the stones still offer outstanding value, especially for those on a budget but who still want a piece of jewelry that looks luxurious.

“I opted for a Forever Brilliant Moissanite for my engagement ring, and it’s absolutely stunning,”

one customer wrote.

“While not as colorless as Forever One, it still catches the light beautifully and was a great price.”

For more about Forever Brilliant’s pros and cons, you can explore our review on loose moissanite stones to see which cut and type work best for your jewelry needs.

Positive Experiences: High-Quality Moissanite and Solid Return Policies

While no company is perfect, the majority of Charles & Colvard’s customers have had positive experiences with their Signature moissanite rings. Many customers have shared that they received high-quality jewelry with a solid return policy that gave them confidence in their purchase.

Their lifetime warranty is another strong selling point, ensuring that if anything goes wrong, they have a solution.

One glowing review stated,

“I am beyond happy with my Forever One engagement ring. The stone is magnificent, and the customer service made the whole process easy. I had no issues with the return or exchange policy, and I’ve had my ring for over a year now, still looking like new.”

If you’re considering purchasing a moissanite ring, you can explore Charles & Colvard’s stunning options via this link to find the best value for your investment.

Is Charles & Colvard Moissanite Worth It in 2026?

When it comes to moissanite, Charles & Colvard has long been considered the gold standard. But in 2026, with newer brands like VRAI, Harro Gem, and Brilliant Earth offering competitive options, is Charles & Colvard still the best choice?

To answer that, we’ll dive deep into moissanite clarity, sparkle, durability, and a common concern: the “oil stain” issue. Plus, we’ll weigh the pros and cons of buying a loose Charles & Colvard stone versus one of their pre-set signature engagement rings.

How Does Charles & Colvard Compare to Other Moissanite Brands?

With moissanite gaining popularity, many brands are now offering lab-created gemstones that rival traditional diamonds. Here’s how Charles & Colvard stacks up against major competitors:

• VRAI Moissanite – Known for ethical lab-grown diamonds, VRAI’s moissanite options are limited. Their stones are often more expensive than Charles & Colvard.
• Harro Gem Moissanite – Offers custom-cut moissanite with a focus on vintage styles. Some users claim Harro Gem has slightly better brilliance in warmer color grades.
• Brilliant Earth Moissanite – This brand is more commercially available, but their moissanite is sourced from multiple manufacturers, meaning consistency may vary.

“If you’re looking for consistency in quality, Charles & Colvard is still one of the safest choices in 2026. Their moissanite stones are backed by decades of research, and their Forever One collection remains a top-tier option.”

Mehedi hasan

For a detailed comparison of moissanite brands, check out our best moissanite brand guide.

Moissanite Clarity, Sparkle, and Durability—Do They Still Set the Standard?

One of the main reasons Charles & Colvard remains popular is their high clarity and exceptional sparkle. Let’s break it down:

1. Clarity

• Charles & Colvard’s Forever One moissanite is graded as VS to VVS clarity, meaning it has minimal to no inclusions visible to the naked eye.
  
• Some newer brands offer VVS moissanite, but in reality, moissanite is naturally eye-clean, so paying extra for VVS over VS might not be necessary.

2. Sparkle and Fire

• Moissanite has a higher refractive index (2.65) than diamonds, meaning it reflects more light and has that signature “rainbow sparkle.”
  
• Forever One stones are specially cut to maximize brilliance, making them one of the best-looking moissanites in the market.
  
• If you want to understand why moissanite sparkles differently than diamonds, check out our in-depth guide on moissanite under UV light.

3. Durability

• Moissanite ranks 9.25 on the Mohs scale, making it second only to diamonds in hardness.
  
• Charles & Colvard stones hold up exceptionally well over time, resisting scratches and everyday wear.
  
• However, not all moissanite brands are equal in durability—some lower-quality options may have weaker coatings that affect longevity.

Pro Tip: If you’re buying moissanite jewelry for daily wear, always check the Mohs hardness rating and choose a reputable brand.

The “Oil Stain” Issue: Is It a Real Problem?

One of the concerns buyers have raised about moissanite—especially Charles & Colvard stones—is the “oil stain” effect.

What Is the Oil Stain Effect?

• Over time, some moissanite stones develop a slightly cloudy appearance, often due to natural skin oils and soap buildup.
• This isn’t a defect—it happens with diamonds too, but moissanite’s higher light dispersion makes it more noticeable.

How to Prevent It

• Regular Cleaning: Soak the stone in warm water and mild dish soap, then use a soft toothbrush to scrub it clean.
  
• Avoid Harsh Chemicals: Moissanite doesn’t need ultrasonic cleaning—gentle home care is best.
  
• Use an Alcohol Wipe: This instantly removes oil buildup and restores sparkle.

The oil stain effect or cloudy moissanite isn’t a dealbreaker, and it happens to most gemstones, including diamonds. A quick clean brings back the original brilliance!

Should You Get a Charles & Colvard Setting or Just Buy a Loose Stone?

If you’re considering buying a moissanite engagement ring, you have two options:

1. Buying a Charles & Colvard Pre-Set Ring

Pros:
✅ High-quality craftsmanship with matching settings for their moissanite.
✅ Lifetime warranty on the stone.
✅ Trusted seller—avoids the risk of low-quality settings from third-party jewelers.

Cons:
❌ Limited style options compared to custom jewelers.
❌ More expensive than just buying a loose stone.

2. Buying a Loose Charles & Colvard Moissanite

Pros:
✅ More freedom to custom-design your ring.
✅ Can pair it with a high-quality setting from independent jewelers.
✅ Cheaper overall than a pre-set ring.

Cons:
❌ No direct setting warranty if the jeweler isn’t affiliated with Charles & Colvard.
❌ Requires more research to find a trusted jeweler for the setting.

“If you want a one-of-a-kind ring, go for a loose moissanite and pair it with a unique setting. But if you prefer an all-in-one, worry-free option, Charles & Colvard’s pre-set rings are a great choice.”

If you’re wondering how moissanite compares to diamond weight, read our guide on moissanite vs diamond weight.

Pros and Cons of Charles & Colvard Moissanite

✅ Pros:

• ✅ Exceptional brilliance and fire—higher than diamonds.
• ✅ More affordable than diamonds while offering similar beauty.
• ✅ Durable and scratch-resistant (Mohs 9.25).
• ✅ Lifetime warranty on moissanite stones.
• ✅ Ethical and conflict-free alternative to mined diamonds.

❌ Cons:

• ❌ More rainbow sparkle than diamonds, which some may find unnatural.
• ❌ Oil stain issue requires occasional cleaning.
• ❌ Pre-set rings are pricier compared to buying a loose stone.
• ❌ Limited custom setting options from Charles & Colvard.

So, is Charles & Colvard Moissanite Still Worth It in 2026? Yes, Charles & Colvard remains one of the best moissanite brands in 2026. Their Forever One collection still leads the market in clarity, durability, and brilliance.

For those looking for consistent quality, ethical sourcing, and long-term durability, Charles & Colvard moissanite is still one of the best investments in lab-created gemstones.

Check out our moissanite price chart to see how Charles & Colvard compares to other brands!

Charles & Colvard Pricing: Do They Still Offer Good Value?

Charles & Colvard has long been known as the premium moissanite brand, but with more competition in 2026, is their higher price still justified? Moissanite buyers now have more options than ever, from budget-friendly stones to ultra-premium brands.

In this section, we’ll break down:

• How Charles & Colvard pricing compares to other moissanite brands
• Whether they’re worth the higher price
• The best places to buy Charles & Colvard moissanite
• Whether you should buy directly or from third-party sellers like Amazon

How Does Charles & Colvard’s Pricing Compare to Other Moissanite Brands?

Charles & Colvard moissanite is generally more expensive than many other brands. Let’s look at the price differences between Charles & Colvard, Harro Gem, and Brilliant Earth.

Price Comparison: Charles & Colvard vs. Other Moissanite Brands

Charles & Colvard moissanite is one of the most expensive options, but it comes with a lifetime warranty and consistently high quality.

Are Charles & Colvard Moissanite Stones Worth the Higher Price?

The main reason Charles & Colvard is more expensive than other brands is their quality control and warranty. Here’s what you’re paying for:

1. Higher Clarity Standards

• Charles & Colvard’s signature jewelry stones are typically VS to VVS clarity, meaning very few visible inclusions.
  
• Many cheaper moissanite brands don’t disclose clarity ratings, which can lead to cloudier stones.

2. Superior Color Quality

• Charles & Colvard offers DEF colorless moissanite, while some brands have greenish or yellowish tints.
  
• If you’re curious about moissanite color grades, check out this moissanite color chart.

3. Lifetime Warranty

• Charles & Colvard moissanite comes with a lifetime warranty on the stone.
  
• Other brands may only offer a short return period with no long-term guarantees.

4. More Sparkle and Fire

• Charles & Colvard’s cutting process maximizes brilliance and fire, making their stones look closer to diamonds.
  
• In sunlight, moissanite sparkles differently than diamonds. Learn more in this moissanite vs diamond in sunlight guide.

If you’re looking for the most affordable moissanite, Charles & Colvard isn’t the cheapest option. But if you want guaranteed quality and long-term durability, their higher prices may be worth it.

Best Places to Buy Charles & Colvard Moissanite at the Best Price

When buying Charles & Colvard moissanite, choosing the right retailer can make a big difference in price, warranty, and return policies.

Buying Direct from Charles & Colvard

Pros:

• Guaranteed authenticity and warranty
• Exclusive collections not available elsewhere
• Frequent sales and financing options

Cons:

• Higher base prices compared to other sellers
• Limited customization on settings

Buying from Reputable Jewelers

Pros:

• Some jewelers offer discounted Charles & Colvard stones
• More custom setting options
• Easier to compare moissanite vs lab diamonds side by side (see our comparison guide).

Cons:

• May not always come with the original Charles & Colvard warranty
• Some jewelers mix different moissanite brands, so you need to verify authenticity

Buying from Amazon or eBay

Pros:

• Sometimes lower prices on loose stones
• Can find discounted moissanite jewelry

Cons:

• High risk of counterfeit stones
• Warranty may not be honored if bought from an unauthorized seller

Should You Buy Direct or From Amazon?

If you want the full Charles & Colvard warranty and official quality assurance, buying direct from their website or from a trusted jeweler is the safest option.

However, if you’re looking for a better deal, Amazon and third-party sellers sometimes offer discounts—just make sure to verify the seller’s reputation.

For a full list of reliable places to buy moissanite jewelry, check out this best place to buy moissanite guide.

Is Charles & Colvard Moissanite Still a Good Value in 2026?

Charles & Colvard still offers some of the highest-quality moissanite stones, but they are also one of the most expensive brands.

Who Should Buy Charles & Colvard Moissanite?

• Those who want a lifetime warranty and consistent quality
• Buyers looking for DEF colorless moissanite
• People who prefer a trusted brand with a long history

Who Might Want to Consider Other Brands?

• Budget-conscious buyers who don’t mind VS or SI clarity moissanite
• Those looking for warmer moissanite tones, like green moissanite
• Shoppers who prefer custom cuts and more unique shapes

Ultimately, if you value reliability and long-term durability, Charles & Colvard is still worth the price. But if you’re willing to explore other options, there are now more affordable alternatives that offer similar brilliance.

Is Charles & Colvard Going Out of Business? (The 2026 Risk Audit)

This is the question nobody wants to answer, but I will.

If you look at the search data, hundreds of people are asking: “Is Charles & Colvard going out of business?”

Why? Because their stock (Ticker: CTHR) has struggled significantly in recent years, often trading below $1.00.

Does this matter to you, the ring buyer?

YES. Here is why.

When you buy a “Forever One” stone, you are paying a premium for the Limited Lifetime Warranty.

• The Risk: A warranty is only as good as the company standing behind it. If the company dissolves or gets acquired, that “Lifetime” guarantee can become a worthless piece of paper.
  
• The Reality: While Charles & Colvard is still operational and shipping products, financial instability often leads to Budget Cuts. This explains the recent flood of complaints regarding slow customer service and delayed shipping. They are likely operating with a leaner team than in their prime.

The Service Audit: What “Limited Lifetime” Actually Means

Before you bank on their warranty, you need to read the fine print. I’ve decoded the legalese for you.

Mehedi’s “Safety Net” Verdict:

• The Good: C&C is a US-based, NASDAQ-listed company. You have legal recourse here that you don’t have with a random factory in China.
  
• The Bad: The “Going Out of Business” rumors create long-term risk for the warranty.
  
• The Fix: If you buy C&C, insure the ring immediately with third-party insurance (like Jewelers Mutual). Do not rely on the C&C warranty to protect your investment.

Customer Service Response Times (2026 Update)

Based on recent Charles & Colvard reviews, here is the current reality of dealing with their support:

• Live Chat: Often automated or offline.
  
• Email Response: Can take 2-4 business days (Slower than James Allen’s 24 hours).
  
• Returns: Valid and honored (30 Days), but processing can be slow due to staffing.

Bottom Line: The company is legitimate, but they are no longer the untouchable giant they were in 2010. Buy the stone for its quality, not for the “Corporate Stability.”

Common Customer Complaints: What You Need to Know

Charles & Colvard is known for high-quality moissanite, but not every customer has a flawless experience. While some buyers praise their stones, others report issues with durability, customer service, and misleading warranty policies.

Let’s break down the most common complaints and what they mean for potential buyers.

Customer Service: Slow Response Times & Warranty Frustrations

One of the biggest complaints about Charles & Colvard is poor customer service response times. Many customers expect fast resolutions, especially for warranty claims, but some report waiting weeks—sometimes months—to get a response.

For example, buyers who reached out via live chat and email for warranty claims have shared experiences where the company either stopped responding or delayed sending return instructions. This has led to frustration and distrust, particularly for those dealing with defective or damaged jewelry.

“I contacted the company numerous times—live chat, email—but after an hour and a half, they just stopped responding. No support, no customer service. I paid almost $2K, and they don’t even have the decency to respond.”
— Andrea C.

What This Means for Buyers

• If customer service is a top priority, consider a brand with a reputation for faster response times.
• Be prepared to follow up multiple times if you need warranty support.
• If buying through a third-party retailer (like Amazon), check their return policies, as they may be more reliable than dealing with Charles & Colvard directly.

If you’re considering a purchase, it’s worth reading our guide on the best moissanite brands to compare alternatives.

Durability Concerns: Do Stones Fall Out Too Soon?

Moissanite itself is extremely durable (9.25 on the Mohs scale), but some customers report issues with stones falling out of Charles & Colvard settings. The most common complaints come from wedding bands and necklaces, with stones loosening or falling out within months of purchase.

“I wore it for one week and one day, and a stone fell out! Luckily, it fell out right in front of me, so I was able to get it. But still—after spending that much money, this shouldn’t happen.”
— Andrea C.

“A stone fell out of my necklace after just four months. I expected better quality from such an expensive purchase.”
— Daria S.

What This Means for Buyers

• Consider purchasing a loose stone and having it set by a trusted jeweler to ensure a secure setting.
• If choosing a Charles & Colvard setting, inspect prongs and settings regularly to prevent issues.
• Some buyers have had better results reinforcing settings with local jewelers instead of relying on the brand’s craftsmanship.

For more on moissanite durability, check out our guide: Moissanite vs. Diamond in Sunlight.

The “Oil Stain” Issue: Does Moissanite Lose Its Sparkle?

Another recurring complaint is the appearance of an “oil stain” or cloudy film on Charles & Colvard moissanite over time. Some customers report that even with cleaning, this film keeps coming back, making their ring look dull.

“Before buying Moissanite, ask the company about the ‘oil stain’ film. It’s nearly impossible to remove, and it comes back quickly. Your ring ends up looking like you’re wearing cheap crystals.”
— Lola B.

What This Means for Buyers

• Not all moissanite develops an oil stain, but some customers believe Charles & Colvard stones are more prone to it.
• If you want a moissanite with long-lasting brilliance, consider comparing different brands like VRAI or Harro Gem before committing.
• Regularly cleaning moissanite with a gentle jewelry cleaner may help prevent buildup.

While this issue can be prevented with proper cleaning, some users find it frustrating. If sparkle retention is your priority, check out our analysis on moissanite under UV light to see how different brands perform

Warranty Confusion: Is It Really a “Lifetime” Guarantee?

Charles & Colvard advertises a Lifetime Warranty on their moissanite, but some buyers feel this is misleading. Several customers expected full coverage for defects, only to find that the warranty had limitations.

“I contacted their customer service before buying a ring. I don’t mind if they only provide a 1-year warranty, but don’t fool your customers with tricky wording.”
— Wonder H.

What This Means for Buyers

• Read the fine print before assuming your purchase is covered for life.
• If you need a stronger warranty, compare policies from other brands that may have clearer repair and replacement terms.

Should You Buy from Charles & Colvard?

The Pros:

• ✅ High-quality moissanite – Charles & Colvard is still one of the top producers of moissanite.
• ✅ Great brilliance & sparkle – Many customers are happy with their stones.
• ✅ Return-friendly on third-party sites – Buying from Amazon or other retailers can provide easier returns.

The Cons:

• ❌ Customer service issues – Long response times and lack of communication.
• ❌ Durability concerns – Some buyers report stones falling out of settings too soon.
• ❌ Warranty confusion – The “Lifetime Warranty” may not be as comprehensive as expected.
• ❌ Potential oil stain problem – Some customers have noticed a lasting film on their stones.

Who Should Buy Charles & Colvard Moissanite?

If you’re looking for a well-known moissanite brand with decades of experience, Charles & Colvard is a solid option—especially if you’re purchasing a loose stone rather than one of their settings.

However, if customer service, warranty clarity, and durability are your top concerns, it may be worth comparing other brands before making your decision.

For those set on Charles & Colvard, it’s best to buy from a trusted retailer and consider alternative moissanite brands for better value. Learn more in our guide: Best Place to Buy Moissanite Jewelry.

Final Verdict: Are They Still the Best?

Charles & Colvard has been the go-to brand for moissanite for years, but in 2026, the competition has caught up—and in some cases, even surpassed them. While they still offer high-quality moissanite, their higher prices, inconsistent customer service, and warranty limitations leave many buyers questioning whether they’re still the best option.

So, should you buy Charles & Colvard moissanite in 2026? The answer depends on what matters most to you.

Is Charles & Colvard Still the Top Choice?

If you’re looking for top-tier moissanite quality, Charles & Colvard remains one of the best. Their Forever One & Signature collection moissanite is known for its brilliance, durability, and near-colorless appearance. However, the higher price tag and limited setting options make it less appealing compared to newer brands that offer more competitive pricing and better customer service.

Some shoppers find that alternative brands offer comparable (or even superior) quality at a better value. With advancements in moissanite production, companies like Harro Gem, Neo Moissanite, and third-party retailers now provide options that rival Charles & Colvard at a lower price.

Who Should Buy Charles & Colvard—and Who Should Look Elsewhere?

Here’s a quick breakdown of whether Charles & Colvard is right for you:

Final Thoughts: Should You Buy?

✔ Buy Charles & Colvard if you want premium moissanite and plan to have it set elsewhere.

✖ Look elsewhere if you want better pricing, excellent customer service, or custom jewelry options.

If you’re still deciding, check out our guide on the best places to buy moissanite jewelry to explore top-rated alternatives.

FAQs About Charles & Colvard Moissanite

Conclusion & Next Steps

Charles & Colvard moissanite is still one of the best in terms of quality, but they no longer dominate the market. We gave them a 3.5-star rating because while their Forever One stones are top-tier, their high prices, limited setting options, and inconsistent customer service hold them back.

Many buyers report frustrating warranty issues and slow responses, making alternatives like Harro Gem or Neo Moissanite more appealing.

That said, if you’re looking for a high-quality loose moissanite, Charles & Colvard is still a solid choice. But for better pricing, custom settings, or reliable service, other brands may be a better fit.

Have you bought from Charles & Colvard? Share your experience in the comments! Need help choosing moissanite? Email me at hello@moissanitebyaurelia.com.